Hisense TV Problems – Hisense is known for offering high-quality products at a low price. However, some may wonder whether the low price indicates the TVs have problems.
So what are the most common problems of Hisense TVs?
1. Hisense TV won’t turn on
It is possible for the Hisense TV to stop working for no apparent reason at times.
1. Battery life for the remote control is the first thing you should check.
2. Use the switch behind the TV to turn on the TV.
3. It may still not work if you plug the TV into another power outlet.
4. It may be necessary to reboot the TV by unplugging it from the power source and plugging it back in after a minute. It will restart like a computer when you do this.
If the above doesn’t work, try these:
- Remove the remote control’s batteries
- Hold down the power button for 15 seconds
- Replace the batteries in the remote control
- Use the remote control to turn on the TV
- Hopefully, this will fix the problem.
However, if the problem returns, you probably need to reset your Hisense TV.
Performing a factory reset will restore your TV’s settings to the ones it had when it came out of the box. To perform a factory reset, follow these steps:
- On your Hisense TV, go to the Settings menu
- Go to System and select Advanced System Settings
- Press the Factory Reset button
- This action must be confirmed.
Once the factory reset is completed, you must reinstall and sign into all your apps, so it would be a good idea to write down which apps you have so you can easily find them afterwards.
2. Hisense TV screen constantly flickers
One of the many screen problems you’ll experience with the Hisense TV is flickering. It can be fixed by turning the device off and back on again.
Despite the fact that it doesn’t happen with every use, its random appearances can be annoying.
You could also have an issue with unsecured cables and other features on your TV. It is also possible for it to occur due to incorrect TV settings, signal interference, or electronic interference.
Identifying and fixing the problem can be accomplished with the following steps for Hisense Smart TVs.
- Your first step if you encounter flickering on your Hisense TV is to turn it on after unplugging it for one minute.
- Occasionally, flickering can be caused by damaged or unsecured TV cables. If you notice any damaged cables, replace them immediately.
- Occasionally, flickering occurs due to interference from other appliances. For example, mobile phones and other electric tools can cause interference. If the flickering persists, you may want to move these devices away from the TV.
- To prevent interference, you might also try plugging the TV into another power outlet.
One more troubleshooting step you can take is to turn off the TV’s Energy Saving feature. Below are the instructions:
- You will need to access the Picture settings in Settings.
- You can set the picture to Energy Saving. To see the options, click the picture.
- The flickering on the screen can be removed by choosing the appropriate setting.
- Consider rebooting your Hisense TV if you want to keep the Energy Saving mode.
If your TV continues to flicker despite all the troubleshooting, it’s most likely that a component malfunctioned.
3. Brightness problem troubleshooting
It may seem that your Hisense TV is too bright or too dark right out of the box.
The brightness settings can easily be adjusted to fix this.
- The brightness settings can be changed via the Settings button on the remote control.
- You can then select Picture Mode by pressing the right direction button. You can adjust individual parameters in Picture Mode, or you can select one of several presets to match a particular lighting condition.
You should use the brightness and color presets on your TV if they are available. Usually, these presets have parameters that are tweaked to fit specific circumstances.
Alternatively, you can use Picture to adjust different parameters, many of which will improve picture quality. By doing this, you can make the most of your TV.
However, in general, you can optimize picture settings by making sure you have the following settings:
- Picture Mode – Theatre Night
- Backlight – 52
- Brightness – 51
- Colour – 49
- Colour Space – Auto
- Contrast – 47
- Colour Temperature – Low
- Gamma – 2
- HDMI 2.0 format – Enhanced
- HDMI Dynamic Range – Auto (not adjustable)
- Local Dimming – High
- Sharpness – 0
- Tint – 0
You should set any parameter not listed above to Off or Zero.
RGB color sub controls should remain unchanged.
Should the colors and brightness still appear off, it’s time for a Factory Reset to get everything back to how it was.
4. My Hisense TV’s LED indicator is blinking
A blinking LED indicates a hardware error.
Try rebooting your TV first before visiting a service center. If the blinking stops, it’s fixed.
In any case, you need to observe how many times the LED blinks.
- If the light blinks six times, it is a problem with the backlight, or the mainboard, inverter board, or power board.
- It is most likely caused by the main logic board or the inverter board wires if the TV blinks four times.
- Anyhow, you should have your TV serviced by a service center.
5. Hisense TV screen is black
Black screens are a common issue with smart TVs, whether Hisense or any other brand.
If you’re trying to watch content on the TV and you have this problem, your TV will be playing sound, but you’ll be unable to see anything.
- Start by turning off your television and unplugging it from the power source.
- After you have pressed and held the power button for 20 seconds, release it.
- After 20 seconds, keep the TV unplugged for two minutes, then plug it back in.
- Then turn the TV back on again.
The TV screen is still black if it has a display problem, which may be caused by a damaged mainboard, power board, or LEDs. If so, you should have the TV repaired.
6. Hisense TV Problems – Hisense TVs do not have sound
Watching Hulu or Netflix, you realize there is no sound.
How do you fix a Hisense TV that has no sound?
- Your TV’s volume should be checked first.
- The volume might be too low, or the device might have been set to mute.
- It is possible for videos to have weak audio in some cases because not all videos have the same volume level.
- If the sound still does not work, try rebooting the TV.
- Check the connections if you use external devices such as Blu-ray players or gaming consoles. One of the cables might be defective.
- There may also be no sound on videos played through the USB port due to codec compatibility issues. Despite the wide range of codecs supported by Hisense TVs, some videos may not have been encoded with these codecs.
However, if you don’t have any external devices connected, and when you use YouTube or Hulu, there is no sound.
The TV seems to be the problem at this point.
- You should check whether your TV is connected to wireless headphones if this is the case.
- Go to Settings and click on Sound to check. Check which output the TV is using under Speakers under this sub-menu. If the TV is using external speakers, switch back to internal ones.
- It is likely that the problem is in the TV if you set it to the internal speakers, but there are two possible causes.
Try plugging in headphones or external speakers to determine if there is a problem.
- If there is any sound, it is likely due to a problem with the internal speakers. As for the TV’s built-in amplifier, the problem lies with its audio chip.
- In both cases, you should have your TV checked by a professional.
7. Immediately after turning on, the Hisense TV shuts off
There are different reasons why your Hisense TV may turn off just moments after you turn it on.
- Remote controls are the first to come to mind. Check if the TV still turns off randomly after removing the battery.
- Reboot your TV if the problem persists. However, you should leave it unplugged for at least 15 minutes rather than just a minute.
- If the problem persists, check for loose power cables that may be causing the problem. It is risky to use a defective power cable, which can cause greater damages.
- In the absence of defective power cables, the power supply of your TV most likely needs to be repaired. To resolve this issue, a service center should be consulted.
8. The HiSense TV cannot connect to the Internet
Hisense TVs and other brands suffer from poor Wi-Fi connectivity.
Troubleshooting connectivity problems requires determining whether the issue is with the TV or the Wi-Fi network.
- Start by connecting other devices to the Wi-Fi and attempting to use it. The problem is most likely with your Wi-Fi if you can’t connect with other devices.
- Reset the Wi-Fi router by shutting it off and leaving it unplugged for a minute or two before reconnecting. You might have a problem with your network provider if connectivity is still an issue.
- Connecting your TV after disconnecting other devices only indicates that your Wi-Fi network is congested.
- In order to decongest your network, you should move your TV to the 5 GHz bandwidth if your Wi-Fi router supports dual-band frequencies (2.4 GHz and 5 GHz). It is best to reserve the 5 GHz frequency for less intensive Internet usage, whereas the 2.4 GHz frequency is more suitable for network-dependent devices and applications.
Now, if you are still having trouble connecting your Hisense TV to Wi-Fi, you may want to try clearing your Hisense TV’s caches.
- The cache can be cleared by pressing the Home key on the remote control and clicking the Network button.
- After pressing Clear Internet Memory, your Hisense TV’s cache will be cleared. Reboot your TV after clearing your cache.
- At this time, you should be able to access the Wi-Fi.
Hisense TV Problems – Merits and Demerits of Hisense TVs in general
The televisions from Hisense are cheaper than those from higher-end brands
Hisense TVs offer a wide range of smart TVs at very affordable prices.
Hisense’s entry-level TVs are reliable, and their higher-end TVs come with more features than budget offerings from big-name brands.
Sense TVs offer a choice of operating systems
Hisense, unlike other brands, uses both Android and Roku as operating systems for its smart TVs.
Hisense TVs with Android is available for those familiar with the Android system. There is also a TV with Roku if you want something different.
It is surprising how well HDR performs
Hisense TVs deliver excellent HDR performance.
The HDR feature is usually where big-name brands fall short, despite their reputations, but Hisense provides quality HDR content.
With Hisense, you can’t go wrong if you want a good HDR TV.
Whenever you have a problem with your Hisense Smart TV, you should troubleshoot it first. Turning your Hisense Smart TV on and off fixes most display issues, for example.
You can also adjust your device’s brightness, contrast, backlight, and color settings to improve the picture quality.
Some of these problems can, however, be caused by hardware issues. If that is the case, you may need to contact Hisense Customer Support or hire a professional.